Privacy Policy

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern PANTASIGN's relationship with you in relation to this website (Updated on 03/08/2025).

The term PANTASIGN refers to the owner of the website whose registered office is 1st Floor Saraswati Plaza, Meerut-250001. The term ‘you’ refers to the user or viewer of our website.

THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website.
• You may not create a link to this website from another website or document without PANTASIGN’s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Google Play — Data Safety Listing

App Privacy & Security Practices

Safety starts with understanding how PantaSign collects, uses, and protects your data. Our practices may vary based on your region, the services you use, and applicable compliance requirements.

Data We May Collect

• Personal info — Name, mobile number, email address, PAN, and other identity details required for DSC application and verification.
• Photos & videos — Profile photo, selfie, face-authentication images or video clips used for identity checks.
• Files & documents — Application forms, identity proofs, address proofs, and certificate-related uploads.
• Device identifiers — Used for login security, session management, and fraud prevention.
• App activity — Login attempts, application progress, and service usage.
• Financial info — Collected only if payment processing is enabled for your account.

How We Use Your Data

• To create and manage your PantaSign account.
• To process DSC applications, identity verification, and document submissions.
• To send application status updates and support communications.
• To maintain platform security and prevent misuse.
• To process payments where applicable.

Data Sharing

We do not sell your personal data. Data is shared only as needed to deliver the service — with verified partners such as OTP providers, payment processors, video verification services, or regulatory authorities — and only to the extent required by your request or applicable law.

Security

• Transit encryption — All data is encrypted in transit using HTTPS/TLS
• Access control — Access is restricted to authorized systems and personnel only.
• Secure workflows — Sensitive operations are protected through verification controls and secure processing pipelines.
• Data deletion — Users may request deletion of eligible data, subject to statutory retention requirements.

Website Privacy & Security Section

Privacy & Security at PantaSign

PantaSign is built to help individuals and organizations complete digital signature and certificate workflows safely. We collect only what is necessary to process your request — including contact details, identity documents, application data, and verification content such as selfie or video-based checks where required.

How We Use Your Information

We use the information you provide to issue and manage digital signature certificates, track application status, communicate updates, and deliver support. We apply industry-standard security controls to protect data during transmission and limit access to authorized systems only.

Data Sharing & Your Rights

We do not sell your data. We share information only with trusted service providers or authorities when needed to fulfill the service, meet legal obligations, or protect platform integrity. Where applicable, users may request access to, correction of, or deletion of their data — subject to regulatory retention requirements.

For any privacy-related queries, contact us at: [email protected]